Shipping & Delivery

Processing Time vs. Shipping Time

Processing time: 3–5 business days (order check, packing, handoff to carrier).

Shipping time: begins after processing is complete. Please add both to estimate total delivery time.

During peak periods (holidays, promotions), processing may take longer. We always work to ship as quickly as possible—thank you for your patience.

Domestic Shipping (USA)

Standard: 3–8 business days (tracking available)

Expedited: 2–3 business days (where offered)

You’ll receive a tracking email once your order has been dispatched.

International Shipping

Rest of the world: 3–12 business days (tracking availability varies by country).

Customs: We do not control customs inspections or fees and are not responsible for delays caused by customs.

Holiday & peak seasons (Nov–Dec) may extend delivery windows.

Delayed Delivery
In rare cases, parcels can exceed the stated time frames due to carrier or customs delays.

If no tracking updates appear for 30–60 business days, we will arrange a replacement shipment.

Tracking Your Order
A tracking link is emailed after dispatch. If you don’t see it within 48 hours after dispatch, please check spam/junk or contact us.

Order Cancellation

Once an order is processed, it cannot be cancelled.

If you cancel within 30 minutes before processing begins, a $20 transaction fee per order applies.

If we inform you an order is already processed, it cannot be cancelled.

To request a fast cancellation, email us immediately at yunju3658@gmail.com with your order number and reason.

Address Accuracy & Delivery Issues

Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

If a package is returned to sender due to address issues, we’ll help reship (additional postage may apply).

Business Days
Business days are Monday–Friday, excluding weekends and public holidays.

Contact
For shipping questions or assistance:

📧 Email:hello@evervias.com

📞 Phone: 530-255-7131

📍 Business Address:17875 Von Karman Ave, Suite 150, Irvine, CA 92614, United States